Periodontal Gum Disease Waco TX

I love all the staff ❤️ so kind sweet and professional!! They get you in fast & on a payment plan !!! I got 2 wisdom teeth pulled and the nurse made me so comfortable she rubbed my shoulders during the shots in my gums 🫶🏽 & the doctor made it easy also !!! Walking me through everything ! This place I recommend 100000/10 !! & my monthly payments are super cheap !!! Hoping one day I could cook you guys a meal 🥰

It’s actually unbelievable. I went there for a cleaning. Insurance covered the whole thing. Then the assistant said “we need your credit card to pay $75 for numbing”. I was still sitting in the chair and didn’t get the cleaning yet but I was like ok. So they charged my card, and the doctor came back in and began to work on my teeth (very gently) but I was like aren’t you going to do numbing? He said no, why would I do numbing, there’s no need for numbing! And I said they just charged me $75 for numbing. He seemed confused and asked them why they did that and no one had an answer but he said they’d just refund it after. Fine by me. There was no need for numbing at all. When I go to leave, I say “can you refund me now?” And they tell me there will be no “manager” there for 2 hours and that their manager will do it when they get back. It’s been over 2 weeks and my credit card bill is about to come due. I have called many times and cannot get anything besides an AI bot. There is nowhere to contact on the website besides the AI phone number. The AI bot told me days ago “a manager will call you back” and nothing. Just such a complete scam. The actual dentist work was fine I guess but it’s just a complete joke that the main dentist told them to refund me and they just won’t do it. Now I have to file a claim with my credit card company. What a joke

I recently visited the dentist and had the pleasure of working with Ashley. She was incredibly helpful, understanding, and patient throughout my visit. She made me feel comfortable and took the time to explain everything clearly. I truly appreciate her kindness and professionalism! She made me feel at ease and took great care of me. I’m very grateful!

I have been going to Main St since 2023, and they are the best! EVERYONE is so nice and professional from staff to my new doctor. They make you feel soooo special and tries their best to mske sure you're happy with their services before you leave the office Ms. Sylvia is extremely WONDERFUL and knows what she is doing she is as the saying goes the GOAT !!

This office was nothing but amazing from the first day I walked in, to every appt I had after that! Johanna and Dr Edmundson were amazing! Especially with the extractions I had done. He was gentle and made sure I was numb before he started pulling. Walked me through the process beforehand. Gave detailed instructions for after care. I'd give them 10 stars if I could! Highly recommend them! The whole staff is amazing!